Technical Questions

How easy is it to update my Gallery Space? [back to top]

If you know how to use a word processor, you can update the text in your Gallery Space.  There are intuitive tools to guide you through creating new pages, uploading images and other files, and adding pages to the menus.
There is no need to enter complicated HTML codes.  (if you don't know what these are, don't worry; if you do, there's still the option to enter them if you wish!)
If you do get stuck, there is comprehensive online help and email support.

How do I get my artwork onto the website? [back to top]

First, you need to get it onto your computer!  Photographs and small drawings/paintings can be scanned; 3D work and larger 2D pieces can be photographed using a digital camera.  If you have a traditional (non-digital) camera, most photo developers can provide your photos in digital format on CD or DVD if you ask them.
Once you have the work on your computer, your Gallery Space account provides an intuitive File Manager tool to upload files to the website.  You simply browse for the file on your computer's hard disk and then click the Upload button.
You can also upload video, audio and other types of files for your visitors to download.  The maximum size of file you can upload is 8MB.

How much space do I need? [back to top]

It really depends on what you want to display, and how much of it.  A full-colour, high-quality jpeg image of 450x350pixels (about as wide as this text) will be less than 0.1MB, so 10MB would get you at least 100 images.
Each page you create, and any text you add, will also take up a small amount of your Gallery Space, but this is generally so small as to be negligible.
If you want to make video or audio available for download, you may use up your space more quickly.  If you have any questions about the suitability of your material for the Web, please get in touch.
We offer a number of subscriptions providing different amounts of Gallery Space, and if your requirements change you can switch between subscriptions at any time.

Which browsers are supported? [back to top]

Your Gallery Space is designed to look the same when viewed in all modern browsers.  However, to take full advantage of all the editing facilities, we recommend Internet Explorer (for Windows users) or Firefox (free to download for Windows, Mac and Linux users).  To use the editing facilities your browser will also need to have Javascript and cookies enabled.  All modern browsers come with these features enabled by default.

How do I use my own domain name? [back to top]

Your domain registration company should provide a feature called "web forwarding", "website redirection" or similar. This allows you to point your domain at another website address, in this case
If you have the option, it is best to avoid using "framed" or "masked" forwarding.  This wraps an invisble frame around your real website, which may make it more difficult for search engines such as Google to find your website.
For an extra fee, we can also arrange to host your domain name ourselves.  If this service is of interest to you, please contact us.